Data Protection & Privacy Statement
Privacy Policy
We collect only what is strictly necessary to run bot features (IDs, infractions, tickets, and counter metrics). We never read private direct messages, we never sell your data, and we do not store chat logs outside of explicit support tickets. You can request complete deletion of your data at any time.
01Introduction & Commitment to Privacy
At Adremare ("Adremare", "we", "us", or "our"), accessible via adremare.com, we are committed to safeguarding the privacy and personal data of Discord server administrators, moderators, and community members.
This comprehensive Privacy Policy outlines the specific categories of data we collect, why we collect it, how it is secured, and your explicit rights under applicable data protection frameworks, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Discord Developer Policy.
02Our Core Privacy Principles
- Data Minimization: We collect only the absolute minimum telemetry necessary to deliver bot functionality.
- Zero Commercialization: We do NOT sell, rent, monetize, or trade user data or server metrics to third-party advertisers or brokers.
- Non-Intrusive Operation: We do not collect financial, credit card, or payment data.
- Full User Control: Server owners and users maintain direct rights to request the inspection, export, or complete deletion of their data.
03Information We Collect & Why
We collect and process the following specific categories of information solely to provide server management services:
Snowflake IDs for users, guilds (servers), channels, and roles provided via Discord's Gateway API. These IDs are required to associate settings, tickets, counters, and moderation logs with the appropriate server.
When a moderation command is issued (e.g. /warn, /timeout, /ban) or AutoMod detects a rule violation, we store: Target User ID, Target Username, Acting Moderator ID, Reason, Duration, and Timestamp. This enables staff audit logging and warning history.
Ticket records include Ticket Number, Creator User ID, Category, Claimed Staff ID, Creation Timestamp, and Closure Reason. When a ticket is closed, messages exchanged inside that specific private support channel are compiled into an archived HTML transcript protected by a cryptographic token for staff review.
Total member counts, bot counts, online statuses, and invite code tracking metrics (e.g. inviter ID, member join count) required to render dynamic voice counters and server leaderboards.
When an administrator generates a backup, we store structural metadata: channel names, channel types, categories, position indices, and role permissions. Backups do not include past chat logs.
When logging into the Adremare Dashboard via Discord OAuth2, we receive your Discord user profile and store a cryptographically signed JWT in a secure, HttpOnly, SameSite session cookie to verify your identity.
04Information We NEVER Collect
- No Private Direct Messages: We NEVER read, monitor, log, or index your private Discord DMs.
- No General Chat Surveillance: Messages sent in regular server channels are processed in-memory for AutoMod (e.g. anti-spam, blacklist checking) and immediately discarded. They are NEVER stored in our database.
- No Financial or Credit Information: We do not ask for or store credit cards, bank accounts, or billing addresses.
- No Tracking Beyond the Service: We do not track your browsing activity across other websites or applications.
05Lawful Basis for Processing (GDPR Article 6)
We process your data under the following lawful bases recognized by data protection legislation:
- Performance of Contract: Delivering requested bot commands, ticket dispatching, role hierarchy checks, and web dashboard access.
- Legitimate Interests: Protecting Discord communities from malicious raids, token floods, automated spam, and server griefing.
- Consent: Express consent given when authorizing the bot into a guild or authenticating via Discord OAuth2.
06Data Storage, Hosting & Cryptographic Security
All operational records are persisted within an enterprise-grade relational database protected by hardened firewalls, automated vulnerability scanning, and strict principle-of-least-privilege access controls.
- Encryption in Transit: All HTTP and WebSocket communications between users, the web dashboard, and our servers are encrypted using modern TLS (HTTPS) with strong cipher suites.
- Cryptographic Tokens: Ticket transcript URLs and session authentication tokens use high-entropy pseudorandom generation to prevent unauthorized guessing or scraping.
- Access Controls: Database credentials and bot tokens are secured in isolated environment configurations with no external internet access.
07Data Retention & Lifecycle Policies
We retain data only as long as necessary to fulfill the operational requirements of your server:
- Guild Settings & Channels: Retained while Adremare is an active member of the guild. Purged upon administrator request or server deletion.
- Moderation Warnings: Stored permanently until dismissed or purged by server staff via the dashboard.
- Support Ticket Transcripts: Stored until deleted by server administrators.
- Session Cookies: Automatically expire after 14 days or immediately upon logging out.
08Third-Party Disclosures & Integrations
We do NOT sell, rent, or disclose personal data to third parties. Data is shared exclusively with necessary infrastructure providers:
- Discord Inc.: All bot commands, events, and guild synchronization flow through the official Discord API and Gateway.
- Hosting Infrastructure: Server hosting providers operating under strict data protection and confidentiality agreements.
- Legal Requirements: We may disclose data if strictly required by valid legal process, court subpoena, or applicable statutory law.
09Your Data Protection Rights (GDPR & CCPA)
Under global data privacy laws, you possess the following enforceable rights regarding your personal information:
10How to Request Complete Data Deletion
We respect your right to data erasure. To request a complete purge of your data or your server's data:
- Server Owners: You can purge tickets, warnings, and backup snapshots directly within the Adremare Web Dashboard. Kicking the bot immediately halts ongoing data collection.
- Individual Users: Send a deletion request to [email protected] or via our official support hub with your Discord User ID. Verification may be required to prevent unauthorized deletion.
All valid deletion requests are processed and confirmed within thirty (30) days in compliance with statutory GDPR timelines.
11Children's Privacy Protection
Adremare is not intended for use by children under the age of 13, or the minimum age of digital consent required in their country of residence. We do not knowingly collect personal information from children under 13.
If we become aware that personal information from an underage individual has been collected without verifiable parental consent, we will take immediate steps to purge the data from our systems.
12Policy Updates & Contact Information
We may occasionally update this Privacy Policy to reflect technical, legal, or regulatory advancements. Continued use of Adremare after updates constitutes acceptance of the modified policy.
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