Help & Community Support
Need assistance configuring your server or troubleshooting an AutoMod policy? We are here to help.
Official Discord Server
Connect directly with the Adremare community, get immediate setup help, and stay updated on new features.
https://discord.gg/uUtT2ua9kVDocumentation Guides
Browse our step-by-step guides for setting up multi-tier ticket panels, persistent giveaways, and AutoMod rules.
Read DocumentationFrequently Asked Questions
How does Adremare handle Discord rate limits?
Adremare implements internal token-bucket queues and sliding-window rate limiters. High-frequency actions like AutoMod inspections happen locally in microsecond memory before issuing rate-limited Discord API requests.
What happens to active giveaways if the server machine restarts?
All giveaways, end timestamps, and user entries are stored with persistent state. On boot, Adremare restores active giveaways and automatically draws winners for any giveaway that concluded during downtime.
Are tickets and transcripts stored indefinitely?
Yes. Every closed ticket generates a standalone HTML transcript containing the full message history, author avatars, and timestamps safely archived.
Why can’t a moderator timeout a specific user?
This occurs due to Discord role hierarchy. In Discord, a member can only moderate someone whose highest role is strictly below their own highest role.